Here is our newsletter for the month of NOVEMBER 2021. As always we welcome your feedback at firstname.lastname@example.org
Co-Owner | Managing Broker
As Managing Broker, David Logan is a licensed Property Manager, REALTOR® and co-owner of Duttons. David grew up in Vancouver where he was a businessman/entrepreneur, developing and operating three successful companies. Prior to his role at Duttons, David also worked in Shanghai, China where he turned his attention to real estate through luxury property leasing. He has more than 20 years experience managing companies and has utilized his business skills to develop an atmosphere of collaboration, speed of response and a level of attention-to-detail that is unsurpassed in the industry.
David oversees the licensed activity of the property managers and handles the daily management of the brokerage, with an active portfolio of almost 500 properties. He works closely and tirelessly with the property management team to enhance and protect our clients’ assets.
David is a member of the Real Estate Board of Victoria and holds licenses in Property Management, Strata Management and Sales. David’s overall business acumen and leadership equates to superior client service through the combination of developing an exceptional team and harnessing the power of modern software and technology.
In his down time, David enjoys riding motorbikes, becoming a better bebop jazz guitarist and cycling through the neighbourhood. He’s even happy to view properties and go to meetings on his bike!
Co-Owner | Managing Broker
With 15+ years of real estate experience, Ole has earned a reputation as a local award-winning real estate expert and business leader. Ole is co-owner of Duttons, and holds licenses in Sales and Rental Property Management, as well as his Broker’s license. With a keen understanding of the real estate market and acumen for sales and negotiation, Ole leads our successful boutique Sales Division. He has over $324 Million** in career sales; ranking in the top 10% of the Victoria Real Estate Board membership in terms of sales volumes in 2014-2017, 2019, 2021. His creative marketing skills and forward-thinking business strategies are also invaluable when working with David Logan on the strategic planning of the Property Management Division, which has an active portfolio of almost 500 properties. His patient, detail-oriented and knowledgeable approach to real estate, makes him endearing to both clients and fellow real estate colleagues.
Ole’s local upbringing affords him an intimate knowledge of the neighbourhoods, cultures and buildings that make up our great city. He is a graduate of St. Michaels University School and the University of Victoria, from which he holds a Bachelor of Science degree. Ole is also comfortable in a world of cultural, ethnic and economic diversity, having worked abroad for five years and travelled extensively. In his free time, he loves exploring new destinations, planning a renovation, and spending time with his wife Genevieve.
Ole operates independently of the other REALTORS® at Duttons. If you are considering a real estate move, Ole would be happy to answer your questions.
* The President’s Award is awarded to those representatives who’ve won a Silver or Gold MLS® Award in ten of the last thirteen years
* The Special Gold Award is awarded to those representatives who’ve won a Silver or Gold MLS® Award in five of the last seven years
** Sales reported to the VREB MLS® service 2007-2021
Senior Rental Property Manager l New Business Development
Zana has brought her expert guidance to our Duttons clients since 2008, handling both New Business Development and leading our professional team of property managers. Her legal knowledge and expertise is invaluable and her deep knowledge of the Residential Tenancy Act enables Zana to guide our clients through complex property issues and maximize their property’s potential.
Zana holds licenses in both Property Management and Strata Management and understands the importance of superior tenant relations and how that translates to success for our property owners. Continually learning and keeping abreast of changes within the industry, Zana is always seeking more knowledge to impart to both our residents and property owners alike.
She is devoted to her chosen profession with more than 20 years experience in the business of real estate management. Clients know she works tirelessly on their behalf, bringing dedicated skill and passion to their property. She loves what she does and it is readily apparent to both our clients and their residents with every interaction.
Associate Broker | EOS Integrator
Brian has worked his way through the company since 2010, first starting as a Rental Property Manager, then helping develop the company as Director of Operations. Working closely with the Managing Brokers/owners of Duttons, Brian now functions as Associate Broker/Integrator, working daily to bring all the leaders of different functions/dept’s together and towards company goals.
His main role is to be the expert on implementing the concepts, tools and principals of both the Entrepreneurial Operating System (EOS) and the Richard Robbins International (RRI) sales training – two business frameworks employed throughout Duttons. At times that means coaching & mentoring staff, while also helping develop and execute big strategic goals with the owners.
Brian holds a Broker license in BC and is also licensed in Rental Property Management and Strata Management. His organizational, time-management and communication skills help ensure our leaders can track the many complex details of our property portfolio. In a detail-oriented business, these skills are obviously critical to ensure our property owner’s interests are well looked after.
Brian studied marketing at Camosun College and International Management at the University of Lethbridge but his travels and work experience abroad are what allowed him to gain an international perspective to business. He lived and studied in France and also worked in corporate communications and investor relations for a large corporation in Calgary. Finally, he obtained an internship at the Canadian Consulate in Seattle and worked in the treasury department of a Fortune 500 foreign exchange company before joining Duttons.
Born and raised in Victoria, now with his own young family and investments in property, Brian also has an intimate knowledge of the city. A lifelong learner and detail-oriented, he is continually working to improve our systems as well as leaders for the benefit of our clients.
Senior Accounts Manager
Cindy joined Duttons in 2007 and brings a strong background of accounting skills and management to the Company. During her tenure at Duttons, Cindy has streamlined our accounting systems and is focused on the security and confidentiality of client transactions, utilizing the newest online transfer technology available.
Cindy is responsible for delivering the timely financial reports clients require and works closely with local accountants on behalf of our clients living abroad. On the tenant side, Cindy maintains and handles the setup of our electronic tenant payment systems.
Having operated her own Property Management and Sales business for fifteen years prior to joining Duttons, Cindy is able to offer a high level of experience and expertise to both our clients and Duttons itself. Each day she skillfully answers client and tenant inquiries regarding their accounts. Above all, Cindy meticulously tracks the many financial details imperative to solid management and adds value to our property owners.
Director of Operations
Alana comes to us from the challenging industry of social and co-op housing in Toronto, where she excelled wearing many hats. She prides herself in her commitment to professionalism and self-improvement, as well as her ability to embrace difficult conversations. Her values include excellent customer service, as well as speed, strength, and consistency of performance.
At Duttons, Alana started using her talent in organization and prioritization to fill the role of Operations Coordinator. After quickly mastering (and improving) our systems, Alana was promoted to Director of Operations and now sits on the leadership team. Her mandate now is to implement large projects and give advice on how best to execute new ideas.
Her career background and diverse living experiences help immensely when communicating both externally and internally throughout the company.
Growing up in the British Virgin Islands and on Vancouver Island, she has lived and worked in Victoria and Toronto, as well as other countries such as England, Scotland, Vietnam, and Australia. She also has a BA from UVic in Greek and Roman Studies and History. Alana enjoys spending time outside and often can be found on at least one of Vancouver Island’s amazing hiking trails each weekend.
Rental Property Manager
Atul Sachdeva grew up in the Niagara region in Ontario. He worked for more than 20 years in a national retail pharmacy chain managing stores in different areas and demographics and was the Regional Director of Operations in Saskatchewan, Alberta and British Columbia for 8 years.
His success was a result of his focus on building relationships to align with the company’s values and subsequent goals. He oversaw the daily operations of more than 25 retail pharmacies and successfully led the management teams and their staff totalling over 400 employees.
Now bringing his keen eye for detail and management experience to the Duttons Property Management team, Atul is now a Licensed Rental Property Manager. We are happy to have him join us to help clients succeed through the same principles of value. He has a strong understanding of the financials of running a successful business and is able to translate those skills to ensure our clients achieve their personal financial and security goals with their property.
When not at work he enjoys sports, outdoor activities, gardening and sampling the culinary delights of Victoria. He also has a passion for travelling and exploring different corners of the Earth. Atul is married and has 2 daughters.
Rental Property Manager
Sarah’s diverse passions in life have newly led her to the dynamic field of property management here at Duttons.
Originally obtaining her Bachelor of Arts in Interior Design from Vancouver Island University in 2012, Sarah is no stranger to the residential housing industry in Victoria. For a number of years, she worked as a designer at a prestigious local firm, amassing knowledge of design, construction and project management – as well as developing strong communication and interpersonal skills, organizational prowess, and a keen eye for detail.
A desire to connect more personally with the local community saw Sarah shift her professional focus more recently to the healing practice of yoga. She has been offering therapeutic yoga at Victoria studios for over three years – supporting the mental and physical well-being of her students through mindful movement and meditation.
Enter Duttons Property Management. With an ideal blend of real estate property savvy and community-engagement experience, Sarah approaches her position as Rental Property Manager with positivity and a solutions-focused mindset. She is dedicated to matching Victoria residents with their ideal rental homes and supporting their tenancy needs with both efficiency and compassion.
When not at the office, you can find Sarah exploring wilderness trails with her dog, in front of her sewing machine, or relaxing with her husband.
Accounts Manager | Sales Conveyancing
Susanne has helped the company grow from its inception to present. She began with Barry and Lois with the founding of the company in 1995 and holds a wealth of knowledge in all things real estate.
Today Susanne skillfully handles Sales Conveyancing and acts as our Accounts Manager. She understands the importance of exceptional customer service and greets our clients from our Sales Reception daily. For our clients’ benefit she tracks the many details of a successful transaction, ensuring even the smallest details are handled diligently from the acceptance of an offer to completion of a sale.
Susanne is involved in all aspects of the Sales Team and coordinates between our clients and their lawyers/advisors. Over the years Susanne has earned the respect of the industry and a wealth of professional contacts. When not at Duttons, Susanne loves to travel.
Jenny is invaluable as an Assistant to the Sales Team. She brings years of experience in real estate, having honed her skills as a key member of a real estate brokerage in Ontario. With Duttons since 2010, she is involved in preparing marketing materials for our properties, coordinating showings and tracking feedback from agent showings.
Most importantly, Jenny works diligently to ensure our team is well informed and has all of the materials they need to facilitate the successful marketing of a property.
Her background and experience have helped the Sales Team grow in efficiencies and provide our clients with an exceptional level of personalized service. In fact, both our clients and suppliers know how personable Jenny is, and how keen she is to help.
Away from Duttons, you might see Jenny exploring one of the many beautiful trails in the westshore, where she lives with her family.
Executive Assistant to the Director of Operations
Kayla brings her experience in organizational performance to our Property Management team. Having started as Operations Coordinator, she now utilizes her considerable skills to assist the Director of Operations as an Executive Assistant. Kayla helps ensure countless details are acted upon efficiently, while working closely with the Director on initiatives such as improvements on workflow, communication and increased client satisfaction. Her impact has been invaluable as she intuitively understands how speed of response and clear communication is key to our clients’ success.
Along with helping our team constantly evolve, Kayla is adept at keeping us organized, gathering and reviewing statistics with the Director and providing key feedback to help propel ever further improvements. Quite effortlessly, she is able to manage multiple streams of information and details across many projects at once.
We lean heavily on Kayla’s past expertise leading a team of seven staff in 3 divisions at a successful local vehicle dealership. As a leader she developed long-term action plans and training materials, and supervised their advanced social media strategy.
When not assessing and helping implement improvements, Kayla spends time walking her two dogs and keeping up with her children.
Ainsley is a dedicated agent specializing in residential real estate sales in the Greater Victoria area. Born and raised in Victoria B.C, Ainsley has a deep appreciation for the strengths and nuances each part of this incredible city has to offer. With her passion for real estate and her intimate knowledge of the city, she has great enthusiasm and a desire to make her home, your home.
For nearly 15 years, Ainsley lived and worked aboard the world’s most exclusive superyachts. While this career brought extraordinary travel opportunities, it also taught her a strong work ethic, attention to detail, a solution-oriented mindset, and the ability to anticipate client needs. The industry of yachting demands exceptionally high standards and she has carried these specialized skills into her real estate business.
Ainsley’s passion for real estate began when she and her partner purchased their first investment property and part time home in Costa Rica more than 10 years ago. Having lived abroad and traveled extensively, she carries a respect for all cultures and appreciates the growing diversity within her community. When working together to reach their unique real estate goals, Ainsley’s clients appreciate her high level of integrity, personable nature and low-pressure approach. She truly values the trust her clients place in her and strives to exceed their expectations.
For Ainsley real estate is about more than just sales, it is an opportunity to build lasting relationships with her clients. Buying a home is a journey and she looks forward to being part of your story.
In her free time Ainsley can be found playing her guitar, hiking, spending time with friends and family or enjoying Vancouver Island’s beautiful backyard. She also enjoys trying out local restaurants with her Australian partner and yacht chef Richard!
Coral is passionate about real estate and connecting with her clients in a deep and meaningful way. She has an exemplary track record of listening to her clients and focusing solely on their needs. Her attention to detail, warm and inviting personality as well as a commitment to go above and beyond are what has always set her apart.
With a successful background in the luxury yachting industry, high-end sales and management in the wine industry, and most recently in sales with Nespresso professional line, many feel that Coral has combined her best attributes and wisely leveraged her years of service and sales experience into the most holistic career path possible; Real Estate.
Having been born and raised just blocks away from the Duttons & Co. Real Estate Ltd. offices in Fairfield, Victoria, B.C. it seemed fated for her to work at this extraordinary brokerage. Coral loves that her core values of being humbly confident & knowledgeable, collaboration and work ethic are perfectly aligned with her brokerage. Duttons & Co. is a world class real estate brokerage but also a laid back neighbourhood hot spot where locals know they are always welcome. This inviting feeling that Duttons & Co. exudes is exactly how one feels when working with Coral, both relaxed and at the same time confident that you as the client are her number one priority, and that your property or buying experience will be exceptional and held to the highest of standards.
With roots in Fairfield and now living in the burgeoning neighbourhood of Westshore, Coral and her husband James are thrilled to be raising their two children in a family friendly, seaside community. As a local expert, she looks forward to the opportunity to help you reach your real estate goals.
Visit her personal website www.coraluster.com
PM Maintenance Coordinator
Born and raised in Brazil, Priscilla is well-travelled and has chosen to relocate to Canada, settling into her new home city of Victoria. Along the way, her educational background and travels have helped her to develop exceptional people skills and attention to detail, and we are very happy to have Priscilla utilizing her considerable skills to help our team successfully coordinate maintenance work/tasks/requests at Duttons.
She is a high-level problem solver with a positive personality and strong work ethic, all of which contribute to successful navigation of guiding maintenance solutions in the fast-paced environment of rental management. All the while providing empathy to residents and clear communications between our Rental Managers and trade partners.
Priscilla holds a degree in Social Sciences with emphasis on Business and Marketing. Plus more than six years’ experience in office administration.
An excellent and efficient communicator in both English and Portuguese, she is able to perform a variety of complex office procedures including database management and managing various computer applications.
Outside of her work, Priscilla can be often found in nature with her husband, enjoying a bike ride or getting cozy with her two cats.
Courtney is the friendly voice you hear when calling the Property Management Division at Duttons. She is responsible for answering questions regarding rental properties, booking showings for applicants, processing applications, answering the phone and other office administration tasks. Courtney is well-organized, productive, reliable, with a high level of professionalism, as she assists in various daily operations. With experience in Customer Service since 2006, Courtney brings an infectious positivity and helping-hand to our team.
Courtney has lived in Victoria, BC since she was an infant. She knows and loves this city and is proud to call it her home. Courtney spends her free time with her fiancé, good friends and her two adorable cats.
Client Success Manager
Peace is the Client Success Manager in the Real Estate Division here at Duttons Real Estate. With over 15 years of experience in the Sales industry, Peace brings a wealth of experience and specialization in Relationship Management, Customer Retention, Customer Service and Customer Satisfaction.
Born and raised in Port Harcourt in Nigeria, Peace emigrated to Fort St John, BC in 2004 at the age of 15 where she ran track and got her High School Diploma. She was an athlete all through University at the University of Manitoba where she got a Bachelor of Arts Degree in Criminology.
At Duttons, Peace manages the Sales Portfolio and is the first point of contact for prospective homeowners and sellers. Peace works closely with our Managing Broker, Ole Schmidt and our Realtors to ensure a seamless experience from start to finish. Peace also assists with some aspects of marketing including blogging, content creation and client engagement on social media.
When she is not working, Peace loves to read and review books, volunteer with the local community groups and explore the wonderful city of Victoria with her husband David and son Judah.
Barry and his wife Lois founded Duttons & Co. Real Estate Ltd. in 1995. They soon became known as a local success story, delivering a brand of service based on integrity, dedication, fresh ideas, and exceptional results. For nearly 17 years they were responsible for the smooth operation of the Sales and Property Management divisions before passing ownership responsibilities to David and Ole in 2012.
June 28, 1941 – October 19, 2019
Lois and her husband Barry founded Duttons & Co. Real Estate Ltd. in 1995. They soon became known as a local success story, delivering a brand of service based on integrity, dedication, fresh ideas, and exceptional results. For nearly 17 years they were responsible for the smooth operation of the Sales and Property Management divisions.
There are some people you never forget. Lois is one of these people. During her 35+ years in real estate, she became one of the most trusted and respected REALTORS® in Greater Victoria. She knew this city inside and out, and consistently won clients’ loyalty with her proven real estate expertise and thoughtful, innovative and consultative approach. In 2008 she received the Outstanding Achievement Award from the Victoria Real Estate Board for 20 consecutive years of MLS® Gold Awards.
Lois was an avid reader with a keen eye for trends, always keeping her finger on the pulse of the real estate market. In the many testimonials from the clients she served, Lois was often referred to as inspirational.
The entire Duttons extended family is forever grateful for Lois’ leadership, mentorship and kindness.