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News

We’ve got the inside scoop on your favourite neighbourhood or just real estate trends in general. Whatever your fancy, you’ll find it here.

Mortgage Consumer Survey

Posted on November 15, 2019 by duttons in Buying, Listing, Market Update, News

Every year, CMHC carries out an in-depth survey of Canadians across the country to find out their thoughts, attitudes and behaviours about homeownership and the process of buying a home – watch the top 8 findings.

 

Tags: 2019 Real Estate Market, Duttons Real Estate, Duttons Realtor, Real Estate, realestate, REALTOR, Victoria, Victoria real estate market, yyj

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Duttons & Co. Real Estate Ltd., 394 Moss Street, Victoria, BC, Canada V8V 4N1

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I Understand

Contact 250-383-7100 david@duttons.com
Recognition
  • VREB MLS® Award Winner 2009, 2010, 2011, 2012

David Logan

Co-Owner | Managing Broker

As Managing Broker, David Logan is a licensed Property Manager, REALTOR® and co-owner of Duttons. David grew up in Vancouver where he was a businessman/entrepreneur, developing and operating three successful companies. Prior to his role at Duttons, David also worked in Shanghai, China where he turned his attention to real estate through luxury property leasing. He has more than 20 years experience managing companies and has utilized his business skills to develop an atmosphere of collaboration, speed of response and a level of attention-to-detail that is unsurpassed in the industry.

David oversees the licensed activity of the property managers and handles the daily management of the brokerage, with an active portfolio of almost 500 properties. He works closely and tirelessly with the property management team to enhance and protect our clients’ assets.

David is a member of the Real Estate Board of Victoria and holds licenses in Property Management, Strata Management and Sales. David’s overall business acumen and leadership equates to superior client service through the combination of developing an exceptional team and harnessing the power of modern software and technology.

In his down time, David enjoys riding motorbikes, becoming a better bebop jazz guitarist and cycling through the neighbourhood. He’s even happy to view properties and go to meetings on his bike!

Testimonials

“David has been extremely professional and has provided us exceptional service. Truly an outstanding representation of what kind of service Duttons provides to their clients.”

- Anna Clarkson

"In a world of businesses that claim to do things differently, the team at Duttons does. They have an unwavering commitment to doing the right thing by their customers, employees, and suppliers. The owners have set the bar for being a values-driven business. The community and the Real Estate and property management industries are fortunate in having people like Ole and David represent them."

- Clemens Rettich

"Before we signed on with Duttons, we had another property management company that always seemed to serve us problems for which they had no answers. Two years ago, we let them go and signed on with Duttons. From Day 1, I was sold on them. They vet renters thoroughly, they vet owners thoroughly and, for both of our rental units, there hasn't yet been a problem they can't handle. I highly recommend them."

- Heidi Pringle

"What a thrill!!! Thank you. We feel so grateful for David's help. Thank you for your warmth and friendship. Can't wait to move in to the new place! We didn't think living in a house was in the cards for a while. Thank you from the bottom of our hearts."

- Jesse Owens

"I am currently renting an apartment from Duttons. I'd like so say how impressed I am with the professionalism of everyone I have dealt with along the way. I am a firm believer that employees, for the most part, mirror the example their supervisor sets for them. Kudos to you (David) and your leadership style!"

- Maddie Parks

"David and Ole define what being a boutique, community oriented company is all about. Great staff, very professional and courteous. Always taking the time to give back generously to their community, their commitment to excellence is exemplary and sets a high bar for others to follow. I’ve worked directly with them for many years and known David for even longer. I can’t say enough about him and what a great company Duttons is."

- Tony Brinks

“David, we enjoyed working with all of you and really appreciated your professionalism and dedication to selling our house. We are already recommending your Team to our friends who are thinking of selling their houses.”

- Ron and Beverly

“David, thank you for all your efforts. I appreciate your professionalism and attention to detail and will not hesitate to recommend you.”

- Sandra Volb

“Please send our sincerest praise to Ole and David who did a spectacular job of finding us the perfect home on Bear Mountain. When it came to answering numerous questions, researching details and helping us negotiate a great price, we had a winning team working for us. Thank you so much Ole and David!!”

- Jeff and Angel Kibble

“Thank you too for the generous card, David. I know I wouldn’t be in this condo if I hadn’t met you, and that’s gift enough! You’re an exceptional REALTOR®, and I’ll be delighted to recommend you highly to anyone considering buying or selling a home.”

- Elizabeth McLean

“I want to express my satisfaction with Duttons over the past 6 years of our association. Duttons gave helpful advice and support to us as buyers, handled the property management in a very thorough and professional manner and, lastly, negotiated a quick and satisfactory sale for me.”

- Lori Gall

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Contact 250-383-7100 ole@duttons.com
Recognition
  • VREB President's Award 2018*
  • VREB MLS® Gold Award 2014-2017, 2019
  • 2013 MLS® Special Gold Award*
  • VREB MLS® Silver Award 2009-2013, 2018

Ole Schmidt

Co-Owner | Managing Broker

With over a decade of real estate experience, Ole has earned a reputation as a local award-winning real estate expert and business leader. Ole is co-owner of Duttons, and holds licenses in Sales and Rental Property Management, as well as his Broker’s license. With a keen understanding of the real estate market and acumen for sales and negotiation, Ole leads our successful boutique Sales Division. His exceptional marketing skills and forward-thinking business strategies are invaluable when working with David Logan on the strategic planning of the Property Management Division, which has an active portfolio of almost 500 properties.

Ole’s patient, detail-oriented and knowledgeable approach to real estate, makes him endearing to both clients and fellow real estate colleagues. He is skilled at finding out what makes people tick and how they really want to live. Clients admire his talent for detecting even subtle assets or defects of a property, and his ability to solve problems creatively and sensitively. Ole knows business is about getting the details right and this is why there is no one you’d rather have in your corner when making a real estate move.

Ole’s local upbringing affords him an intimate knowledge of the neighbourhoods, cultures and buildings that make up our great city. He is a graduate of St. Michaels University School and the University of Victoria, from which he holds a Bachelor of Science degree. It is his education in urban planning, as well as his passion for design and architecture, that originally sparked his interest in real estate. Ole is also comfortable in a world of cultural, ethnic and economic diversity, having worked in South Korea for five years. In his free time, he loves exploring new destinations and spending time with his wife Genevieve. You might also find him training at the local gym, enjoying the sunny patios in Cook Street Village or planning his next renovation.

* The President’s Award is awarded to those representatives who’ve won a Silver or Gold MLS® Award in ten of the last thirteen years
* The Special Gold Award is awarded to those representatives who’ve won a Silver or Gold MLS® Award in five of the last seven years

Testimonials

"It’s been nearly two weeks since our move-in date and I haven’t thanked you, Ole, for all of your knowledge, guidance and thoughtful advice throughout the home purchase process! We are yelling your name from the real estate roof tops, and anyone who is lovely we will send your way for a truly un-real estate-y experience."    

- Adam & Kirsten

"Working with Ole Schmidt was a great experience. He is patient, knowledgeable, and full of good advice. I would not hesitate to recommend him"    

- Andrew Williamson

"Dealing with Ole Schmidt was a pleasure. He was respectful and patient with us three siblings as we dealt with selling our recently deceased mother's home. I'd recommend him without hesitation."

- Anna Norris

"When we decided to sell (our) unit, we turned to Duttons, specifically Ole Schmidt, to sell it for us. Ole was excellent. Kind, knowledgeable, attentive to my mother, and very good at getting us the best possible sales price. I highly recommend this company. Gold star on all fronts."

- Antonia Bowring

"A colleague suggested we reach out to Duttons when we began searching for a condo in Victoria and we are so glad we did! Ole was incredibly knowledgeable, quick and thorough in responding to all of our questions, and really helped us feel comfortable with the entire process from start to finish. Thank you, Ole, for helping us buy our dream home - we couldn't be happier!"

- Ashley Burridge de Moscoso

"Ole helped my wife and I buy our home and we couldn't have been happier with the service that he provided. At every step, he gave us honest and helpful advice to ensure that we bought the house that was perfect for us. Thanks Ole!"

- Chris Robb

"In a world of businesses that claim to do things differently, the team at Duttons does. They have an unwavering commitment to doing the right thing by their customers, employees, and suppliers. The owners have set the bar for being a values-driven business. The community and the Real Estate and property management industries are fortunate in having people like Ole and David represent them."

- Clemens Rettich

"We are very grateful to have had Ole and his team at Duttons act as our agent in the recent sale of our townhouse. We could not be more pleased with their services for us and we would highly recommend them to others looking for an excellent agent that will get their client the best results possible. They were always very professional and respectful, knowledgeable and hard working, responsive and reliable, flexible, organized and efficient. Thanks Ole and team!!"

- D & L

"Thank you Ole for your expertise and ability. It has been a pleasure. I will continue to recommend you to all I know."

- Debbie Lamb

"Thanks Ole! We SO appreciate your help throughout this process. Can't say enough good things about you guys. A big thanks, once again, to you and Christina."

- Ellen Rooney & Gary Seronik

"Ole and Christina were amazing and supportive as they guided us through the purchase of our Island home. They are professional, committed and enjoyable to work with.  I would highly recommend the Duttons team to anyone looking to purchase a home!"

- Heather Bell

"I have high expectations and get quite upset with less than professional performance. You (Ole) met all our expectations very well. Your communications were very succinct and useful, giving us confidence we were in good hands. Thanks and well done!"

- Jim Crawford

"You (Ole) and the team at Duttons have been a pleasure to deal with; professional, courteous, accurate and effective."

- Joe & Frances Hedges

"Thank you for the prompt service; it is very nice to receive feedback so timely. We are also selling another property up-island and we have to say that Duttons' communication and professionalism are remarkable."

- Jordan & Shelly Mark

"Ole is a great realtor, very responsive and knowledgeable. He spent a lot of time with us making sure that we found a home that works for our young family."

- Juan Ramirez

"We want to thank Ole and his professional team at Duttons for making what could have been a very stressful situation turn out to be a very pleasurable one. From the moment we contacted Duttons we felt as though somebody actually cared about our personal situation. The level of communication and personal contact was incredible. Ole and his Team did everything they could to make sure we were comfortable with the process of selling our house as well as purchasing our new home. If you are looking for someone that actually cares and listens to your concerns then we highly recommend Ole and the Duttons Team because they went the extra mile for us."

- Karen and Jeff

"Ole and his team were superb! Everything went perfectly to plan: from formulating sales strategy, to finalizing the terms & conditions of the sale, to navigating our way through some challenges due to the global pandemic, to following up with the usual niggly post-move items (we forgot a few things in the dishwasher - our bad)! We really appreciated Ole's deep knowledge of the market in general and the neighbourhood specifics. I highly recommend Duttons & Co. Real Estate to anyone in the Victoria market."

- Keith B.

"I would highly recommend Ole and the Duttons team. Ole has been my/our Realtor on three transactions now - 2 sales, 1 purchase - including the most recent sale of our mother's home. His knowledge of the market and his no pressure approach really makes the real estate process easy and painless. Would highly recommend Ole and will definitely leverage his skills again in the future. Thanks!"

- Laura Marriott

“When we were planning to rent our Victoria-area townhouse, we originally contacted Duttons, based on a recommendation from a friend. The experience was excellent - our main contact was Zana, who took care of everything very professionally. We truly had no worries about having tenants in our property. When we decided to sell, it made sense to have Duttons handle our sale too, to make the transition as seamless as possible. We were very pleased by the services provided by Ole. He was very professional, great at communicating, and offered excellent, no-pressure advice every step of the way. You have the knowledge that you are dealing with someone with integrity and honesty - something that is very important to us! We would certainly recommend Duttons, for both property management and real estate services!”

- Linda Adams

"Working with Ole Schmidt to purchase our first home was such a positive experience. I would not hesitate to recommend him and the team at Duttons. Ole is professional, knowledgeable, and incredibly thorough. We appreciated his patience and attention to detail as well as his excellent communication - Ole always kept us in the loop and worked around the clock to keep us informed. We would definitely work with Ole and Duttons again!"

- Lindsay Horlor

"Dear Ole. It was a pleasure dealing with a professional like yourself. Your straightforward manner and your knowledge helped a lot. You made it as easy as possible! We are happy. Thanks very much Ole. We will certainly recommend you."

- Lorinda

"Thank you Ole for your unwavering patience and for always steering us in the right direction"

- Louise & Ryan

Firstly, I do want to thank you for our years of relationship, both with Michael and myself and then with Aviva.  From my point of view, you have been a stellar business person.  It has been many years since Michael and I purchased our first Victoria property and our amazing relationship with Duttons & Co.

- Marsha Laub

"I have been interacting with Ole and Dutton's for over a year, and we bought our current house with him. He is just what we want in a realtor -- professional, informed, prompt, objective, and responsive. He is quick to reply to emails and texts, to show properties, and to find out details of recent sales. I have been particularly impressed by his depth of expertise on the property and rental market in Victoria. He saved me from bad choices, and was patient in sharing what he knows. I highly recommend him."

- Michael King

"After 33 years it was time to sell our home. Duttons and Ole Schmidt were recommended to us. It was the right choice. Ole's quiet, knowledgeable, professional manner won us over. He positioned our home to sell at the right price and it did in 5 days. We were thrilled. We would never hesitate to recommend this company and Ole."

- Nancy & Dave Hutchings

“Ole and the Team have been stellar! Ole really helped to keep us focused on our ‘must haves’ over the past year. There were times when I was ready to ‘settle’ and Ole’s gentle reminders about our needs saved us. The home is beautiful to us – just our style with updates that bring it into the 21st century.”

- Oona Hayes & Todd Webber

"It's always a pleasure to deal with a professional and capable organization. Ole and his real estate staff are all that and made the selling of our house seamless. Thank you."

- Paul O'Connell

"We thank you Ole, and the others on the team, for your good work. Selling within days and at asking price was really good work of Duttons."

- Peter & Dagmar

"Thank you, Ole, for all of your support and effort in the sale of my condo.  I appreciate the time you took to walk me through each step, to reassure me, and to ensure that every detail was taken care of.  Thank you for answering my questions, texts and emails with grace -- even when there were a lot of them!  I could not imagine the process being smoother.  Thank you for understanding the heart of letting my first place go, and being part of that!"

- Rachel Mark

"I keep telling people in London that I have this amazing REALTOR (Ole) in Victoria who looks after my best interests and whom I fully trust and I might as well be telling them that I have a pet unicorn as that just doesn't exist over there."

- Rand T.

"We recently closed the sale of our house in Victoria, through Duttons. We were fortunate to be represented by Ole Schmidt. Professional, knowledgeable and insightful are all terms that we would use to describe Ole's approach to the marketing of our property. As well, Ole and his excellent office staff took great care of peripheral details, such as landscaping and other bothersome things that might have stood in the way of a quick sale. In conclusion, we would make Duttons and Ole Schmidt our first choice when dealing in real estate."  

- Rob & Josephine Rose

"We are very happy with your real estate agency work on our behalf and thought you did a great job for us.  (Ole) You were accessible, quick to respond to queries and addressed concerns and opportunities in a pragmatic manner that was prompt and effective.  Your knowledge and experience with the Victoria market was very helpful."

- Ron & Susan

"Excellent team of professionals! They were exceptional in helping me manage my rental property. When it came time to sell my condo Ole and his team provided fantastic balanced advice which lead to very satisfying sales process. They went the extra mile to help and out of town seller appreciate the market, the opportunities and the process of a sale at a distance. Very happy with the team and would definitely recommend to anyone looking to buy/sell/rent. Thank you!"

- Ryan Gallagher

"We were so pleased with the service we received from Ole Schmidt on the purchase of our home in Victoria and we have since recommended him to friends and family for their real estate needs. Ole is a true professional, we trust his honest opinion and look forward to working with him again in the future!"

- Sarah Carver

"I could not be happier with the service I received from Ole and Christina! They helped me buy a beautiful townhouse and then sell my detached home of 25 years in only 4 days! They are thoroughly professional, caring people. The entire process was as stress free as possible!"

- Susan Hatt

"David and Ole define what being a boutique, community oriented company is all about. Great staff, very professional and courteous. Always taking the time to give back generously to their community, their commitment to excellence is exemplary and sets a high bar for others to follow. I’ve worked directly with them for many years and known David for even longer. I can’t say enough about him and what a great company Duttons is."

- Tony Brinks

"Most supportive and helpful in 'all aspects' of our house sale and in finding another property. Nothing was too much trouble. A big thank you!"

- Victor Eason

"Ole is very knowledgeable about the Victoria real estate market. He always responds to phone calls, emails or text messages in a timely manner. What I appreciate most about Ole is his objective evaluation of every property. He never pushes a sale. He is patient and understanding and devoted to finding his clients the perfect home."

- Yanna King

“Thanks for your patience and guidance – and for restoring our faith in REALTORS®!” You (Ole) and David are a pretty impressive team.”

- Kerry O’Neill

“Ole, our thanks to you for your smooth handling of the whole process! Although buying a property can be somewhat daunting, you made it much easier for all of us and your special attention to the needs of Kenichi, Olivia and their growing family is most appreciated.”

- Ronald Dupuis


“What can we say…thank you! Your professionalism and integrity shone through during this whole transaction. There was never any doubt that we were in good hands. You (Ole) and the whole Team, are the top of your profession.”

- Colleen Wadden

“Please send our sincerest praise to Ole and David who did a spectacular job of finding us the perfect home on Bear Mountain. When it came to answering numerous questions, researching details and helping us negotiate a great price, we had a winning team working for us. Thank you so much Ole and David!!”

- Jeff and Angel Kibble

“Ole is a great person to work with. He had to deal with extra problems caused by the fact that we do not live in Victoria and in our opinion did a marvelous job and went the extra mile for us.”

- Marilyn and Bob Labelle

“Ole, I appreciate all of your (and your Team’s) hard work and professionalism over the past few weeks. It has made the transition and process very smooth…exactly what I needed given all the other challenges I’m dealing with at the moment. So, thank you! Your efforts have made a tremendous difference.”

- Stephen Anderson

“Thank you for helping me with my first home buying experience. I appreciate how well you have looked after me in the last few months. A special thank you to Ole for being so patient with me, more importantly for steering me the right direction in finding a new home.”

- Kathleen Seu

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Contact 250-389-1011 zana@duttons.com

Zana Siskin

Senior Rental Property Manager l New Business Development

Zana has brought her expert guidance to our Duttons clients since 2008, handling both New Business Development and leading our professional team of property managers. Her legal knowledge and expertise is invaluable and her deep knowledge of the Residential Tenancy Act enables Zana to guide our clients through complex property issues and maximize their property’s potential.

Zana holds licenses in both Property Management and Strata Management and understands the importance of superior tenant relations and how that translates to success for our property owners. Continually learning and keeping abreast of changes within the industry, Zana is always seeking more knowledge to impart to both our residents and property owners alike.

She is devoted to her chosen profession with more than 20 years experience in the business of real estate management. Clients know she works tirelessly on their behalf, bringing dedicated skill and passion to their property. She loves what she does and it is readily apparent to both our clients and their residents with every interaction.

Testimonials

"Thanks to you (Zana) and all the team of Duttons for helping newcomers to Canada and making Victoria a new home for them."

- Asif Mir

"Thank you very much Zana! We really appreciate how efficient and responsive Duttons has been. It has been a chaotic year, and we have really appreciated never having to give our condo a second thought."

- Brian Beitz

"Zana you are a truly amazing property manager – from both the tenant’s and owner’s perspectives – Zana cares for the property, ensures that the property is in impeccable condition, provides the tenant with a wonderful place to live, all while providing clear communication throughout the relationship. If I was an owner I would place my property in Zana’s exceptionally competent hands without hesitation. I can’t recommend Duttons highly enough.”

- D.P.

"Duttons Property Management has been outstanding. In particular, Zana and Lottie are professional and polite. Zana always makes her best effort to accommodate needs and concerns. I recommend Duttons Property Management to both landlords and tenants."

- David Gartshore

"We want to express our thanks to one of your team members Zana Siskin.  We have recently completed our rental agreement through your company. Our representative was Zana and we want you to know how impressed we were with the totally professional manner in which Zana treated our experience.  Zana is without a doubt one of the most friendly and courteous individuals we ever dealt with.  Zana made our inspections and final move a real enjoyable affair.  Your company and clients should be proud to know that you are professionally represented by such an outgoing personality in Zana Siskin. Thanks Zana for making everything such a wonderful and carefree experience."

- Guy & Eunice Fangeat

"Once a Superstar, always a Superstar.  We're talking about Zana Siskin & her team.  We are now settled into our new condo rental and the entire experience was like flying first class.  Although the move was smooth as silk, if there was an issue, it was quickly resolved.  The entire team made us feel like we were the only ones moving in Victoria and whenever we had a question, Zana & her team were quick to respond. We want to thank everyone involved for making this transition so friendly and professional. Management at Duttons should be very proud to have such talented and competent employees. Thanks again Zana, you & your team are the best."

- Guy & Eunice Fangeat

"Before we signed on with Duttons, we had another property management company that always seemed to serve us problems for which they had no answers. Two years ago, we let them go and signed on with Duttons. From Day 1, I was sold on them. They vet renters thoroughly, they vet owners thoroughly and, for both of our rental units, there hasn't yet been a problem they can't handle. I highly recommend them."

- Heidi Pringle

"The first word that comes to mind is professional. From the first day we rented through Duttons to the day we gave notice because our circumstances had changed and we were moving on. Zana, Faye, Jared and Brian were always a pleasure to speak with and always answered our questions. Thank you everyone at Duttons for your great service."

- Joanna Vandervlugt

“Zana, I must tell you that both Haley and I found your demeanor professional, friendly and knowledgeable.”

- Karen M.

“When we were planning to rent our Victoria-area townhouse, we originally contacted Duttons, based on a recommendation from a friend. The experience was excellent - our main contact was Zana, who took care of everything very professionally. We truly had no worries about having tenants in our property. When we decided to sell, it made sense to have Duttons handle our sale too, to make the transition as seamless as possible. We were very pleased by the services provided by Ole. He was very professional, great at communicating, and offered excellent, no-pressure advice every step of the way. You have the knowledge that you are dealing with someone with integrity and honesty - something that is very important to us! We would certainly recommend Duttons, for both property management and real estate services!”

- Linda Adams

"It has been such a pleasure working with yourself (Zana) and the Duttons staff over the past year.  Thank you for the competent manner in which you approach all aspects of property management."

- Magee Miller

"As a novice landlord I learned the hard way that renting out your home is not for the faint of heart.  Fortunately living in Fairfield I had heard positive reviews about Duttons, a local property management firm.   Three years ago I signed on with Duttons and I couldn’t be happier.  They took over all the details and have done such a great job.  They have found me lovely renters and in turn have helped me be a good landlord.   They were able to balance the needs of my renters as well as my needs, producing a win win situation for everyone.  I am so grateful for how hard they worked to ensure my home was well maintained."

- Magee Miller

"Excellent management company. They are completely dependable and professional. With my condo in their hands, I have nothing to worry about. They find new tenants quickly, take care of problems, and manage repairs when they are needed. I would recommend them to anyone."

- Naomi Hautecoeur

"This company is 100% reliable. They have been managing my condo for 8 years and I have nothing but praise for their services. They find good tenants quickly, manage everything professionally, and most importantly, provide peace of mind. I would recommend them to anyone."

- Nathaniel Hautecoeur

"Thank you so much for your quick help. Another reason to like your company."  

- Peter & Dagmar

"I would like to especially thank Zana for her experienced, strategic, and professional help. I have spoken to her a couple of times and she demonstrated herself as a graceful and wonderful lady.  She has given me full confidence on the rental market there. My property was rented out in a short period of time.  She is a truly local specialist!"

- Stuart Zeng

"I wish to thank all the staff at Duttons Property Management for their prompt and courteous support and service while leasing a property under their management. There is not to many places around today that will be at your door in an hour to resolve a problem with a property ( especially when it's storming out late on a Sunday night.) Thank you Zana...."

- Wayde Jensen

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Contact 250-389-1011 brian@duttons.com

Brian Ogilvie

Associate Broker | Director of Operations

Brian brings exceptional operational abilities to Duttons. Brian is licensed as an Associate Broker with the company and along with achieving his Broker’s license, he is licensed in Property Management and Strata. His organizational, time-management and communication skills help ensure the many complex details of our property portfolio are tracked. In a detail-oriented business, Brian’s skills are critical to ensure our property owner’s interests are well looked after.

Brian studied marketing at Camosun College and International Management at the University of Lethbridge but his travels and work experience abroad are what allowed him to gain an international perspective to business. Brian lived in France where he studied French and interned with a large corporation before returning to Canada to work in corporate communications and investor relations in Calgary. Finally, he obtained an internship at the Canadian Consulate in Seattle and worked in the treasury department of a Fortune 500 foreign exchange company in 2010 before joining Duttons.

Born and raised in Victoria, Brian also has an intimate knowledge of the city. A lifelong learner and detail-oriented, he is continually working to improve our systems for the benefit of our clients.

Testimonials

"The first word that comes to mind is professional. From the first day we rented through Duttons to the day we gave notice because our circumstances had changed and we were moving on. Zana, Faye, Jared and Brian were always a pleasure to speak with and always answered our questions. Thank you everyone at Duttons for your great service."

- Joanna Vandervlugt

Contact 250-383-7100 cindy@duttons.com

Cindy Hayworth

Senior Accounts Manager

Cindy joined Duttons in 2007 and brings a strong background of accounting skills and management to the Company. During her tenure at Duttons, Cindy has streamlined our accounting systems and is focused on the security and confidentiality of client transactions, utilizing the newest online transfer technology available.

Cindy is responsible for delivering the timely financial reports clients require and works closely with local accountants on behalf of our clients living abroad. On the tenant side, Cindy maintains and handles the setup of our electronic tenant payment systems.

Having operated her own Property Management and Sales business for fifteen years prior to joining Duttons, Cindy is able to offer a high level of experience and expertise to both our clients and Duttons itself. Each day she skillfully answers client and tenant inquiries regarding their accounts. Above all, Cindy meticulously tracks the many financial details imperative to solid management and adds value to our property owners.

Testimonials

"Thank you to you and Duttons for all that you do for us. If only you had an office in Kingston too. Honestly, having you manage our property is seamless and efficient and I never worry about anything. THANK YOU!"

- Barbara Metaxas

"It has really been a pleasure working with your company - and I have been recommending Duttons frequently. Thank you for all of your attentive help, and for always being so quick to respond."

- Gaylia Lassner

"You are all doing a super job over there. Thanks very much, Cindy.  Tristan and I are in good hands!"

- Terence Willis

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Contact 250-389-1011 faye@duttons.com

Faye Wright

PM Office Manager l Maintenance Coordinator

Faye is Office Manager in the Property Management Division and is responsible for administration procedures, training and results. Faye has assisted the Property Managers in all of their administrative duties since 2009.

She has extensive experience in the Housing Department of the University of Victoria, as well as in Co-op Housing and hospitality. Faye’s experience with tenants and the housing industry enables her to bring high quality customer service to Duttons every day.

Faye understands the importance of tracking details. She assists in maximizing showing appointments for our clients’ properties by fielding inquiries quickly and is able to smoothly assist tenants through rental issues. Working closely with the Property Management team she has deep knowledge of strata properties and how they function.

Faye brings care and compassion to her work and helps organize the many details involved in successful property management. Most importantly, she is quietly able to develop and nourish relationships within the industry to the benefit of our clients.

Testimonials

"Faye you are the most polite, professional person I have ever worked with.  Bravo you.  You set a high standard and a fine example to others."

- Annette M.

"Thank you (Faye) for taking such good care of us over the years. We appreciated your friendly prompt replies and courteous nature."

- Bre

“Faye – you are such a serious Rock Star! I think you single-handedly keep Dutton’s properties standing with your magical ability to coordinate plumbers, electricians, and handy men! Thank you for looking after us so amazingly well!"

- D.P.

"Before we signed on with Duttons, we had another property management company that always seemed to serve us problems for which they had no answers. Two years ago, we let them go and signed on with Duttons. From Day 1, I was sold on them. They vet renters thoroughly, they vet owners thoroughly and, for both of our rental units, there hasn't yet been a problem they can't handle. I highly recommend them."

- Heidi Pringle

"The first word that comes to mind is professional. From the first day we rented through Duttons to the day we gave notice because our circumstances had changed and we were moving on. Zana, Faye, Jared and Brian were always a pleasure to speak with and always answered our questions. Thank you everyone at Duttons for your great service."

- Joanna Vandervlugt

"I would like to write a letter of appreciation regarding Faye Wright as a previous tenant I called her regarding a remote and she recognized my voice and was promptly able to find where I would be able to purchase a new remote. As a tenant I appreciated her friendly professional manner and prompt assistance/response to my inquiries.  As a owner would be extremely beneficial knowing any maintenance repairs are attended to in a timely fashion. Having an employee such as Faye is true value to any company."

- Karen Ryman

"As I signed my renewal for the fifth year, I was moved to send an appreciation note to Duttons. I truly believe that a Company is only as good as their staff. I find the staff to be professional, patient, prompt and most importantly, strike a good balance with landlord and tenant. Thank you all, for a job well done."

- Linda R. (tenant)

"Just a note to let you know that the plumber came and even replaced the old rubber shower-turner-offer gizmo (which kept falling off as it may have been the 1982 original). It looks much more modern now!  And Les has replaced a switch on the stove, which means we once again can use the large front element. The length of time we couldn’t use it was all on me – too many things going on to do anything about it!  Thanks so much for your usual efficiency once again. We love this place!!! And in case you don’t hear it enough, Faye, every craftsperson I’ve spoken to tells me that you are the greatest person to work with."

- Lynda (tenant)

"My experience with Jared, Faye and the rest of the team at Duttons this past year has been fantastic. They are not only highly professional, but are a pleasure to work with. I highly recommend using Duttons for all your property rental and real estate needs."

- Sadika Ghebari

"I have been renting a suite with Duttons for the last year and It has been such a positive experience! Anything I needed help with or questions Jared and Faye were always so happy to assist and were quick to get things done. The professional, friendly, and caring attitudes of the team at Duttons really sets them apart. I would highly recommend anyone rent with them! Thank you so much, Duttons!"

- Sha Scholtens

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Contact 250-389-1011 jared@duttons.com

Jared Csizmadia

Rental Property Manager

Jared’s keen interest in 20th century art, architecture, and design gives him a genuine appreciation for the beautiful variety of homes in Victoria. You might catch him at local community music and theatrical events, as he is both people and community-oriented.

Jared joined Duttons in 2013. He is a licensed Rental Property Manager and brings his management experience, strong interpersonal skills, and community experience to the Duttons Property Management team.

Jared studied at the University of Victoria and has lived and worked in Victoria for over 20 years. Jared currently resides on the Saanich Peninsula with his wife and two children and has many rare insights into the different communities of Greater Victoria.

Testimonials

"Before we signed on with Duttons, we had another property management company that always seemed to serve us problems for which they had no answers. Two years ago, we let them go and signed on with Duttons. From Day 1, I was sold on them. They vet renters thoroughly, they vet owners thoroughly and, for both of our rental units, there hasn't yet been a problem they can't handle. I highly recommend them."

- Heidi Pringle

"The first word that comes to mind is professional. From the first day we rented through Duttons to the day we gave notice because our circumstances had changed and we were moving on. Zana, Faye, Jared and Brian were always a pleasure to speak with and always answered our questions. Thank you everyone at Duttons for your great service."

- Joanna Vandervlugt

"Thank you and the team at Duttons for such great service. We have already recommended you to others."

- Ken Johnston

"Excellent management company. They are completely dependable and professional. With my condo in their hands, I have nothing to worry about. They find new tenants quickly, take care of problems, and manage repairs when they are needed. I would recommend them to anyone."

- Naomi Hautecoeur

"This company is 100% reliable. They have been managing my condo for 8 years and I have nothing but praise for their services. They find good tenants quickly, manage everything professionally, and most importantly, provide peace of mind. I would recommend them to anyone."

- Nathaniel Hautecoeur

"My experience with Jared, Faye and the rest of the team at Duttons this past year has been fantastic. They are not only highly professional, but are a pleasure to work with. I highly recommend using Duttons for all your property rental and real estate needs."

- Sadika Ghebari

"I have been renting a suite with Duttons for the last year and It has been such a positive experience! Anything I needed help with or questions Jared and Faye were always so happy to assist and were quick to get things done. The professional, friendly, and caring attitudes of the team at Duttons really sets them apart. I would highly recommend anyone rent with them! Thank you so much, Duttons!"

- Sha Scholtens

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Contact 250-383-7100 susanne@duttons.com

Susanne Newton

Accounts Manager | Sales Conveyancing

Susanne has helped the company grow from its inception to present. She began with Barry and Lois with the founding of the company in 1995 and holds a wealth of knowledge in all things real estate.

Today Susanne skillfully handles Sales Conveyancing and acts as our Accounts Manager. She understands the importance of exceptional customer service and greets our clients from our Sales Reception daily. For our clients’ benefit she tracks the many details of a successful transaction, ensuring even the smallest details are handled diligently from the acceptance of an offer to completion of a sale.

Susanne is involved in all aspects of the Sales Team and coordinates between our clients and their lawyers/advisors. Over the years Susanne has earned the respect of the industry and a wealth of professional contacts. When not at Duttons, Susanne loves to travel.

Contact 250-383-7100 jenny@duttons.com

Jenny Dyer

Sales Coordinator | Receptionist

Jenny is invaluable as an Assistant to the Sales Team. She brings years of experience in real estate, having honed her skills as a key member of a real estate brokerage in Ontario. With Duttons since 2009, she is involved in preparing marketing materials for our properties, coordinating showings and tracking feedback from agent showings.

Most importantly, Jenny works diligently to ensure our team is well informed and has all of the materials they need to facilitate the successful marketing of a property.

Her background and experience have helped the Sales Team grow in efficiencies and provide our clients with an exceptional level of personalized service. In fact, both our clients and suppliers know how personable Jenny is, and how keen she is to help.

Away from Duttons, you might see Jenny cheering on our Royals hockey team.

Testimonials

"As I signed my renewal for the fifth year, I was moved to send an appreciation note to Duttons. I truly believe that a Company is only as good as their staff. I find the staff to be professional, patient, prompt and most importantly, strike a good balance with landlord and tenant. Thank you all, for a job well done."

- Linda R. (tenant)

Contact 250-383-7100 kayla@duttons.com

Kayla Thomas

PM Operations Coordinator

Kayla brings her experience in organizational performance to our Property Management team, helping ensure countless details are acted upon efficiently. She is results-oriented and has a strong sense of knowing how to prioritize daily tasks for the team. As a more recent addition to our group, her impact and adaptability has been invaluable.

Intuitively understanding how speed of response links to client success, Kayla is adept at keeping the team organized, plus gathering statistics and providing feedback to help gain insight into how to further improve our systems. Quite effortlessly, Kayla keeps her eyes on hundreds of details across dozens of ongoing projects, including changes of tenancy and bringing new properties on board.

We lean heavily on Kayla’s past expertise leading a team of seven staff in 3 divisions at a successful local vehicle dealership. As a leader she developed long-term action plans and training materials, and supervised their advanced social media strategy.

When not keeping our operations running smooth Kayla spends time walking her two dogs and keeping up with her daughter.

Contact 250-383-7100 reiner@duttons.com

Reiner Theil

REALTOR®

Reiner Theil is a Real Estate Advisor proudly serving Buyers and Sellers across Greater Victoria and Southern Vancouver Island. After moving to Victoria from Vancouver 8 years ago, he quickly realized he had found a city that he could call home.

Reiner’s approach to real estate is simple: find out the needs and interests of his clients and deliver timely results that matter most to them. As a trusted advisor in the sale or purchase of a property, he strives to create a relationship built on pillars of transparency and integrity with all parties involved. Ultimately, your goals are his top priority.

Reiner understands the importance of clear communication, diligence, and professionalism. When working with Reiner, he always strives to provide thorough yet approachable advice, breaking down each and every component of a respective purchase or sale.

Reiner holds a Bachelor of Commerce from the University of Victoria’s Gustavson School of Business with a specialization in Service Management. During his five years of studies at UVic, Reiner was a captain and player on the Varsity Men’s Basketball team, helping lead the Vikes to the CIS National Championships three years in a row. Prior to real estate, he held roles in digital marketing, business development, and retail management, giving him a keen understanding of market analysis and exceptional customer service.

Outside of the office, Reiner is an avid foodie, craft beer enthusiast, and traveller. He enjoys cycling Victoria’s beautiful coastal roads, exploring the Island’s many hikes and beaches, and travelling abroad with his partner, Jordyn. Some of their favourite travel spots to date include the Yukon, Alaska, Portland, and Tofino.

Testimonials

"We couldn't have done it without Reiner. Great with communication, extremely knowledgeable, and does everything that is for our best interest. Very helpful on different levels even weeks after the purchase was done! Would highly recommend him for anyone looking to buy a property in Victoria and the surrounding area!"

- M.E.

Contact 250-383-7100 ainsley@duttons.com

Ainsley Gower

REALTOR®

Ainsley is a dedicated agent specializing in residential real estate sales in the Greater Victoria area. Born and raised in Victoria B.C, Ainsley has a deep appreciation for the strengths and nuances each part of this incredible city has to offer.  With her passion for real estate and her intimate knowledge of the city, she has great enthusiasm and a desire to make her home, your home.

For nearly 15 years, Ainsley lived and worked aboard the world’s most exclusive superyachts. While this career brought extraordinary travel opportunities, it also taught her a strong work ethic, attention to detail, a solution-oriented mindset, and the ability to anticipate client needs. The industry of yachting demands exceptionally high standards and she has carried these specialized skills into her real estate business.

Ainsley’s passion for real estate began when she and her partner purchased their first investment property and part time home in Costa Rica more than 10 years ago. Having lived abroad and traveled extensively, she carries a respect for all cultures and appreciates the growing diversity within her community. When working together to reach their unique real estate goals, Ainsley’s clients appreciate her high level of integrity, personable nature and low-pressure approach. She truly values the trust her clients place in her and strives to exceed their expectations.

For Ainsley real estate is about more than just sales, it is an opportunity to build lasting relationships with her clients. Buying a home is a journey and she looks forward to being part of your story.

In her free time Ainsley can be found playing her guitar, hiking, spending time with friends and family or enjoying Vancouver Island’s beautiful backyard.  She also enjoys trying out local restaurants with her Australian partner and yacht chef Richard!

Visit her personal website www.ainsleygower.com
Contact 250-389-1011 courtney@duttons.com

Courtney Orr

Showing Coordinator

Courtney is the friendly voice you hear when calling the Property Management Division at Duttons. She is responsible for answering questions regarding rental properties, booking showings for applicants, processing applications, answering the phone and other office administration tasks. Courtney is well-organized, productive, reliable, with a high level of professionalism, as she assists in various daily operations. With experience in Customer Service since 2006, Courtney brings an infectious positivity and helping-hand to our team.

Courtney has lived in Victoria, BC since she was an infant.  She knows and loves this city and is proud to call it her home. Courtney spends her free time with her fiancé, good friends and her two adorable cats.

Contact 250 389 1011 barb@duttons.com

Barb Higgins

Executive PM Assistant

Barb works closely with our Senior Property Manager and is responsible for setting up new Property Management clients. She is often your first point of contact introducing our PM services to interested owners, and brings a wealth of experience to her position. Working seamlessly alongside our Senior Manager on a daily basis helps ensure our clients are able to receive the highest level of service in the industry.

Many years of experience managing accounts in a Property Management firm has helped Barb excel in client relations. She understands the intricacies and holds valuable insight into the work involved in successfully managing property assets. Coupled with that, her prior experience owning and managing companies has provided a strong foundation for helping clients with their needs.

With a positive outlook in the office, Barb brings a warmth that is infectious. Wishing to enjoy all the outdoor activities the city of Victoria has to offer, you’ll usually find Barb spending free time working out with her Dragon Boat team.

Contact

Lois Dutton

Company Founder

Lois Dutton
June 28, 1941 – October 19, 2019

Lois and her husband Barry founded Duttons & Co. Real Estate Ltd. in 1995. They soon became known as a local success story, delivering a brand of service based on integrity, dedication, fresh ideas, and exceptional results. For nearly 17 years they were responsible for the smooth operation of the Sales and Property Management divisions.

There are some people you never forget. Lois is one of these people. During her 35+ years in real estate, she became one of the most trusted and respected REALTORS® in Greater Victoria. She knew this city inside and out, and consistently won clients’ loyalty with her proven real estate expertise and thoughtful, innovative and consultative approach. In 2008 she received the Outstanding Achievement Award from the Victoria Real Estate Board for 20 consecutive years of MLS® Gold Awards.

Lois was an avid reader with a keen eye for trends, always keeping her finger on the pulse of the real estate market. In the many testimonials from the clients she served, Lois was often referred to as inspirational.

The entire Duttons extended family is forever grateful for Lois’ leadership, mentorship and kindness.

Contact

Barry Dutton

Company Founder

Barry and his wife Lois founded Duttons & Co. Real Estate Ltd. in 1995. They soon became known as a local success story, delivering a brand of service based on integrity, dedication, fresh ideas, and exceptional results. For nearly 17 years they were responsible for the smooth operation of the Sales and Property Management divisions before passing ownership responsibilities to David and Ole in 2012.